From what i know, Sprint has a “Customer Retention” department that deals with customers who threaten to close their accounts. These customer service representatives have access to deals and account changes that “normal” reps simply do not. They’re also, as far as i can tell, all based inside the US, all speak english very clearly, […]
Archive for January, 2008
Introducing the iPhone (Macworld ’07) was a hard act to follow, but i was satisfied. Not that everything announced was perfect, just that i think it was a good Macworld keynote. (There are always people disappointed, but generally those people have unrealistic expectations.) I have a few comments, and thoughts on the announcements.
I did better this year than last; my guesses last year were pretty far off. My prediction accuracy was roughly 85% this time. I’m not sure if that means that I’m getting better at this game, or that this year’s Macworld Expo Stevenote was just more predictable. (Even if the ladder is true, i wasn’t […]
Last minute predictions: New MacBook (“MacBook Air”): Yes I’m not sure about the name, but i DO think that we’ll see a much smaller MacBook. Mac Tablet: No I really don’t think there is a market for this yet. Update (9:58am MST, 1 hour before keynote): Now that the Axiotron Modbook is designated as an […]